The Office of Financial Aid and Scholarships is open for business to serve you! We are committed to providing you the service and support you need to excel in your academic endeavors. Check out our
online resources
and create your
Financial Aid Forms account
to avoid missing important notifications. Still can’t find what you
need?
Contact us via one of the methods below. Please be aware we are experiencing unusually high call and email volumes.
Questions about charges to your account, status of refunds, or direct deposit setup should be directed to Student Accounting and Cashiering Services at
sacs@cpp.edu
.
For answers to the most commonly asked questions please see our
Frequently Asked Questions page.
If you have any feedback regarding the quality of our service,
let us know
.
Live Chat through our Chatbot
Standard Live Chat Schedule
Live representatives are available to chat with you during the following days and times if the chatbot is unable to provide you with an answer:
Monday - Friday:
9:00 am - 12:00 pm
2:00 pm - 5:00 pm
CPP Connect: Virtual Advising
You can schedule an appointment with a Financial Aid & Scholarships staff member through CPP Connect. Space is limited - appointment slots fill up quickly.
NOTE for Newly Admitted Students: CPPConnect is available for scheduling appointments only AFTER you have gone through new student orientation. In the meantime, please use on of our alternate methods for assistance.
Monday - Friday:
11:00 am - 4:30 pm (last appointment at 4:00pm)
Drop-In Queue
You can now join the virtual queue for Drop-In advising (either in-person or virtual). No appointment needed. Be sure to have your Cal Poly Pomona Bronco ID Number ready.
Drop-In advising schedule:
Monday - Thursday: 9:00 am - 4:30 pm
Friday: 10 - 4:30pm
Phone
When you call us, have your Cal Poly Pomona Bronco ID Number ready to share in order to minimize wait times and so that we can provide you with accurate information that is specific to you.
Financial Aid & Scholarships Phone: (909) 869-3700
Monday - Friday
9:00 am - 5:00 pm (last call into the queue at 4:30 pm)
When you email us,
please
include your
Full Name and
Bronco ID number in your messages
so that we can provide
you with accurate information
that is specific to you
. When possible, please use your official @cpp.edu email address.
Financial Aid Questions:
finaid@cpp.edu
Scholarship
-
specific Questions:
scholarships@cpp.edu
Our team
will respond to your inquiry within 2 t
o
3 business days. We appreciate your patience during this time.
Our mailing address
California State Polytechnic University, Pomona
Office of Financial Aid & Scholarships
3801 W. Temple Ave.
Pomona, CA 91768
Sending a Scholarship Check?
In order to
have your outside scholarship funding applied to your student account, make sure that
the donor / agency
sends the funding to the correct office.
All scholarship checks should be sent to:
California State
Polytechnic University, Pomona
Student
Accounting & Cashiering
Services
3801 W. Temple Avenue
Pomona, CA 91768
Make sure to have your donor
/ agency
make the checks payable to
California State
Polytechnic University, Pomona
, and include your name and Cal Poly Pomona
Bronco ID Number
on the check's memo line. The donor should also note the term for which you or they would like the funds applied (Fall, Spring, or Fall/Spring) and any enrollment requirements (full-time, half-time).
A campus of
.
