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While attempting to upgrade the IBM Case Manager version and running the Tasks in the IBM Case Manager configuration tool you see the following output on the screen:
Server returned HTTP response code: 400
Output from the IBM Case Manager configuration tool logs shows:
INFO
Invocation Failure - 400
INFO Server returned HTTP response code: 400 for URL:
http://server:9083/navigator/jaxrs/getDesktop?desktop=admin
FINER Fri Jun 05 21:12:14 CDT 2020 THROW
java.io.IOException thrown while executing method invoke() of com.ibm.ecm.configmgr.app.acm.util.RESTHttpURLConnection
Stack Trace follows (when available):
java.io.IOException: Server returned HTTP response code: 400 for URL:
http://server:9083/navigator/jaxrs/getDesktop?desktop=admin
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:88)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:57)
at java.lang.reflect.Constructor.newInstance(Constructor.java:437)
at sun.net.
www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1905)
at sun.net.
www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1900)
The SystemOut.log indicates that in the process of getting the response it was passed an IllegalArguement, error parsing media type:
0000010c RequestProces I org.apache.wink.server.internal.RequestProcessor logException The following error occurred during the invocation of the handlers chain: WebApplicationException (
400 - Bad Request
) with message
'java.lang.IllegalArgumentException: Error parsing media type '*; q=.2'' while processing GET request sent to
http://server:9083/navigator/jaxrs/plugin
?api=Queue%2FGetFile%2FCheckApp%2F19775%2Ftm000004%2Ftif&plugin=DatacapWebPlugin&action=DatacapWebPluginProxyService&desktop=Checks&dcapplication=CheckApp&repositoryId=CheckApp&security_token=1234566789934211&fileType=IMAGE&time=1591697505410
There is a conflict with the Jersey application running on the same instance in the WebSphere server. Do not run IBM Case Manager with Jersey libraries on the same instance.
00000053 WebApplicatio I
Initiating Jersey application, version 'Jersey: 1.6 03/25/2011 01:14 PM'
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"ARM Category":[{"code":"a8m0z000000cwMpAAI","label":"Case Management->Case Install\/Upgrade\/Setup->Case Configuration Tool"}],"ARM Case Number":"TS003792216","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Version(s)","Line of Business":{"code":"LOB45","label":"Automation"}}]
