I am for some reason unable to play a certain game I downloaded. It gives me the error "A D3D11-compatible GPU (Feature Level 11.0, Shader Model 5.0) is required to run the engine." I've downloaded and redownloaded the Visual C++ and DirectX many times, My Windows is updated to the latest version, all the latest drivers are installed, and I checked the Direct3D Version that I have in the DirectX Diagnostic Tool and it shows that my version is 11.1. The game requires D3D11 and I have 11.1, but it still doesn't let me play the game; and I'm pretty sure the GPU that I have meets the minimum requirements needed to run the game. Any help is appreciated greatly.
Hi there,
This error occurs, if your GPU is currently incompatible with D3DX 11, which is sourced from DirectX 11, a more recent version of DirectX. In this case, to resolve the issue, you can download and install the DirectX latest version from Microsoft.
It could mostly also be due to missing of driver (Nvidia grid driver or AMD GPU driver). You can get this fixed by installing appropriate drivers and reboot.
If your GPU is older than 5 years or so, there’s a good chance that it won’t be able to handle D3DX 11, and thus won’t be able to run the game throwing the error message on your gaming rig. In this case, to have the issue resolved, you simply need to upgrade your GPU hardware.
I hope this information helps. If you have any questions please let me know and I will be glad to help you out.
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