To return expected results, you can:

  • Reduce the number of search terms. Each term you use focuses the search further.
  • Check your spelling. A single misspelled or incorrectly typed term can change your result.
  • Try substituting synonyms for your original terms. For example, instead of searching for "java classes", try "java training"
  • Did you search for an IBM acquired or sold product ? If so, follow the appropriate link below to find the content you need.
  • Diagnosing The Problem

    Diagnostic messages like this can be seen in the Ambari agent logs.
    INFO 2016-01-06 02:36:41,429 NetUtil.py:59 - Connecting to test.server
    ERROR 2016-01-06 02:36:41,486 NetUtil.py:77 - [Errno 1] _ssl.c:492:error:100AE081:elliptic curve routines:EC_GROUP_new_by_curve_name:unknown group
    ERROR 2016-01-06 02:36:41,486 NetUtil.py:78 - SSLError: Failed to connect. Please check openssl library versions.

    [{"Product":{"code":"SSCRJT","label":"IBM Db2 Big SQL"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Install","Platform":[{"code":"PF016","label":"Linux"}],"Version":"2.0.0;2.1.0;2.1.1;2.1.2;3.0;3.0.0.1;3.0.0.2;4.0.0;4.1.0","Edition":"Enterprise Edition;Basic Edition;Community Edition;Quick Start Edition","Line of Business":{"code":"LOB10","label":"Data and AI"}}]