Hello, we are experiencing problems with certain application in windows 10 the top of teh window (the first inch)is missing... the title bar the close minimize button are not there and if there a window underneat it it will close that window instead it
happens with file explorer, google chrome, adobe reader dc.
all those apps are up to date the windows are also up to date, i can't an answer anywhere i tried using system restore but the problem comes back shortly after ( a day or 2 )
Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to another.
Any content of an adult theme or inappropriate to a community web site.
Any image, link, or discussion of nudity.
Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.
Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.
Unsolicited bulk mail or bulk advertising.
Any link to or advocacy of virus, spyware, malware, or phishing sites.
Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct.
Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.
I am also experiencing this issue on a Lenovo PC. 4th Generation Intel i3 Processor - Dual screen setup. GeForce 210 GPU. Windows 10 Pro x64 - Latest build.
This is the first report I could find explaining the exact same symptoms.
I have noticed the following:
This is a rare but extremely frustrating issue.
It can occur on the top or at the bottom of the window, but not limited to just those areas.
The issue only occurs with maximised windows and does not seem to affect all apps.
This problem can be evasive and has been occurring intermittently in the past. It comes and goes depending on what apps are open.
Some have reported that Office Protected View could be a trigger, but disabling this only works in limited cases.
Remove graphics card altogether and run integrated GPU only
Update BIOS
Disable CPU Virtualization Features in BIOS
Replace PC Tower - Latest W10 PRO x64 Clean Install on New PC
Replace both Monitors with 2x New Identical Monitors - Both connected via digital outputs
Findings:
None of my troubleshooting steps have yeilded any results. The issue always returns eventually.
We seriously need some action from Microsoft regarding this issue.
Possible Cause:
Due to the scope of affected apps and the fact that only multiple display setups seem to be affected I suspect this may be a display driver/hardware/configuration compatibility issue/conflict probably related to a recent windows 10 update since build 1703/1803
causing display issues.
Temporary Workarounds:
This is a quick and easy workaround:
SHIFT + CTRL + WIN + B
This key sequence empties the video buffer and restarts the driver, and does the same for the keyboard, the mouse and the soundcard. It was meant for helping some users and techs with stuck graphic elements, black screens, stuck sleep modes, stuck mouse
buttons and buzzing or looping sounds.
The issue will return eventually.
Limited success
Changing the primary monitor or just slightly changing the layout of multiple monitors and clicking apply resolves the issue for an unknown amount of time.
Limited success
When I use
shift + right click
on the taskbar icon of the affected application and select 'restore window' the interface returns, but when I maximise again it the issue returns.
This is my personal choice. You can effectively work around the issue by avoiding the symptoms.
Any window showing the issue symptoms need to be restored as above and NOT MAXIMISED AGAIN.
Snapping Windows to the Left or Right side of a display and resizing them sideways is a quick way of using non-maximised during multi tasking workflows.
Success may be limited
Some apps that support Full screen mode (Not to be confused with maximized mode) can be restored by hitting the F11 key to enable full screen and hitting F11 again to exit full screen. My interface then returns, however, some apps like Acrobat Reader DC
does not respond to F11 because it has it's own full screen shortcut which will also work the same way.
This would be my second choice due to how quick you can tap F11 twice.
Once you re-open or move the window the symptoms could return (If in maxmised state)
Success may be limited
Possible Solution:
There have been reports that the following third party hotfix fixed the issue. You may want to create a system restore point before trying this:
Changing to a single display setup may get rid of the symptoms completely. Very inconvenient, but may be viable if you can get by with one display and you have no viable/effective workarounds.
Not tested yet, but someone can confirm if this helps them.
The only other effective way I can think of is going back to an earlier (Prior to 1703) build of Windows 10 or even going back to Windows 7/8
What can we do if we want a real solution?
Please continue to contribute your findings.
My research continues.
Any response about possible cause and solutions will be of great value to the community.
We need to get Microsoft's attention
as I believe their operating system is at fault. There is a thread in the feedback hub about this issue:
https://aka.ms/AA3ry7p
(PLEASE ADD UPVOTES - This may be the only way for MS to pay attention to it)
Share and Upvote
the following threads: (They also contain more insight and other workarounds)
Make the issue public knowledge.
If you know someone that works for a tech news outlet ask them to do an article about the struggles people are having with this specific issue. The lack of meaningful response and follow-through from MS
is absolutely unacceptable.
Also share on Microsoft's public channels: Facebook, Twitter Etc.
TAGS:
dual tripple multiple monitor multi monitor full screen maximize display top bottom toolbar interface menu tool bar toolbar title bar bottom bar status bar missing black white blank transparent maximize
Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to another.
Any content of an adult theme or inappropriate to a community web site.
Any image, link, or discussion of nudity.
Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect.
Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.
Unsolicited bulk mail or bulk advertising.
Any link to or advocacy of virus, spyware, malware, or phishing sites.
Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct.
Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.
