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  • Answer

    Contents

    Question

    What causes a Status Code of 0 indicating ReqCancelled?

    Answer
    HTTP StatusCode=0 is associated with incomplete capture of a hit or page and often with a labeling of the hit as: request canceled ("ReqCancelled=Client" "ReqCancelled=Server" or "ReqCancelled=True").

    Request cancellation as interpreted by Passive Capture occurs for a number of reasons:
    1. The end user has stopped communication with the web server by closing the browser navigating away clicking the back button or stop or any other conceivable method.
    2. The actual length of the request or response data might differ from the value specified in the HTTP Content-Length header.? The client or server closing the TCP/IP connection causes this effect as can miscalculation and thus misreporting of the content length by the Web server as well as complete absence of the Content-Length header.

    Generally it is unusual to see a high number of these types of pages (usually application span data related) and should be investigated with the help of IBM Tealeaf Customer Support.? Keep in mind it is not a Tealeaf problem but instead our surfacing of a problem elsewhere in the infrastructure.

    Article Reference
    00000191

    Applies to version(s):? 6.2;7.0;7.1;7.2

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