Collectives™ on Stack Overflow

Find centralized, trusted content and collaborate around the technologies you use most.
Learn more about Collectives
Teams
Q&A for work
Connect and share knowledge within a single location that is structured and easy to search.
Learn more about Teams
Docker Desktop 4.1.0 - Installation Failed on Windows 10: Process InstallerCli.exe exited with code 1

Ask Question
I tried to install the Docker Desktop 4.1.0 on Windows 10. I folowed the installation instruction from the official docs
Hyper-V is enabled
WLS-2 is installed
And I'm getting the following error:
Installation Failed
Component CommunityInstaller.ExecAction failed: Process InstallerCli.exe exited with code 1
   at CommunityInstaller.InstallWorkflow.<DoHandleD4WPackageAsync>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at CommunityInstaller.InstallWorkflow.<DoProcessAsync>d__24.MoveNext() (
The installation log %LocalAppData%\Docker\install-log.11.txt:
Started on: 2021-10-08 16:18:00.362
File: C:\Users\Admin\AppData\Local\Docker\install-log.txt
CommandLine: "D:\Temp\Docker Desktop Installer.exe" 
[16:18:00.466][ManifestAndExistingInstallationLoader] No install path specified, looking for default installation registry key
[16:18:00.467][Program] No installation found
[16:18:00.569][InstallWorkflow] Cancel pending background download
[16:18:04.848][InstallWorkflow] Using package: res:DockerDesktop
[16:18:04.863][InstallWorkflow] Downloading
[16:18:08.038][InstallWorkflow] Extracting manifest
[16:18:09.562][InstallWorkflow] Manifest found: version=69386, displayVersion=4.1.0, channelUrl=https://desktop.docker.com/win/main/amd64/appcast.xml
[16:18:09.562][InstallWorkflow] Checking prerequisites
[16:18:10.089][InstallWorkflow] Prompting for optional features
[16:18:16.478][InstallWorkflow] Unpacking artifacts
[16:20:37.590][InstallWorkflow] Deploying component CommunityInstaller.CreateGroupAction
[16:20:51.267][InstallWorkflow] Deploying component CommunityInstaller.AddToGroupAction
[16:21:00.357][InstallWorkflow] Deploying component CommunityInstaller.EnableFeaturesAction
[16:21:01.235][InstallWorkflow] Deploying component CommunityInstaller.ServiceAction
[16:21:01.238][InstallWorkflow-ServiceAction] Removing service
[16:21:01.240][InstallWorkflow-ServiceAction] Creating service
[16:21:02.868][InstallWorkflow] Deploying component CommunityInstaller.ShortcutAction
[16:21:02.885][InstallWorkflow-ShortcutAction] Creating shortcut: D:\ProgramData\Microsoft\Windows\Start Menu\Docker Desktop.lnk/Docker Desktop
[16:21:02.891][InstallWorkflow] Deploying component CommunityInstaller.ShortcutAction
[16:21:02.893][InstallWorkflow-ShortcutAction] Creating shortcut: C:\Users\Admin\Desktop\Docker Desktop.lnk/Docker Desktop
[16:21:02.894][InstallWorkflow] Deploying component CommunityInstaller.AutoStartAction
[16:21:02.896][InstallWorkflow] Deploying component CommunityInstaller.PathAction
[16:21:03.196][InstallWorkflow] Deploying component CommunityInstaller.PathAction
[16:21:03.360][InstallWorkflow] Deploying component CommunityInstaller.ExecAction
The installation log 2 %LocalAppData%\Docker\install-log.txt:
Version: 4.1.0 (69386)
Sha1: 05eb8751ac40e465ab6691a9d6db535252f63c0d
Started on: 2021-10-08 16:21:03.710
Resources: D:\Program Files\Docker\Docker\resources
OS: Windows 10 Pro
Edition: Professional
Id: 2009
Build: 19042
BuildLabName: 19041.1.amd64fre.vb_release.191206-1406
File: C:\Users\Admin\AppData\Local\Docker\install-log.txt
CommandLine: "D:\Program Files\Docker\Docker\InstallerCli.exe" -i
You can send feedback, including this log file, at https://github.com/docker/for-win/issues
[16:21:03.883][Installer         ][Info   ] Preparing upgrade...
[16:21:03.906][HyperV            ][Info   ] Destroy
[16:21:04.488][LinuxWSL2Engine   ][Info   ] Destroying distro
[16:21:04.651][Installer         ][Info   ] Prepare upgrade completed successfully
[16:21:04.652][Installer         ][Info   ] Fixing permissions...
[16:21:04.653][Installer         ][Info   ] Deleting directory D:\Program Files\Docker\cli-plugins
[16:21:04.657][Installer         ][Info   ] removing permission inheritance from D:\ProgramData\DockerDesktop
[16:21:04.658][Installer         ][Info   ] removing ACLs except for SYSTEM and Administrators from D:\ProgramData\DockerDesktop
[16:21:04.658][Installer         ][Info   ] granting ReadAndExecute to everyone for D:\ProgramData\DockerDesktop
[16:21:04.659][Installer         ][Info   ] removing permission inheritance from D:\Program Files\Docker\cli-plugins
[16:21:04.659][Installer         ][Info   ] removing ACLs except for SYSTEM and Administrators from D:\Program Files\Docker\cli-plugins
[16:21:04.660][Installer         ][Info   ] granting ReadAndExecute to everyone for D:\Program Files\Docker\cli-plugins
[16:21:04.660][Installer         ][Info   ] removing permission inheritance from D:\ProgramData\Docker
[16:21:04.660][Installer         ][Info   ] removing ACLs except for SYSTEM and Administrators from D:\ProgramData\Docker
[16:21:04.663][Installer         ][Error  ] Access to the path 'D:\ProgramData\Docker\config' is denied.
[16:21:04.722][InstallWorkflow] Installation failed
Exception type: System.Exception, Exception message: Component CommunityInstaller.ExecAction failed: Process InstallerCli.exe exited with code 1, StackTrace:
   at CommunityInstaller.InstallWorkflow.<DoHandleD4WPackageAsync>d__30.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at CommunityInstaller.InstallWorkflow.<DoProcessAsync>d__24.MoveNext()
[16:21:04.724][InstallWorkflow] Rollbacking component CommunityInstaller.PathAction
[16:21:04.919][InstallWorkflow] Rollbacking component CommunityInstaller.PathAction
[16:21:05.106][InstallWorkflow] Rollbacking component CommunityInstaller.AutoStartAction
[16:21:05.109][InstallWorkflow] Rollbacking component CommunityInstaller.ShortcutAction
[16:21:05.110][InstallWorkflow] Rollbacking component CommunityInstaller.ShortcutAction
[16:21:05.111][InstallWorkflow] Rollbacking component CommunityInstaller.ServiceAction
[16:21:06.121][InstallWorkflow] Rollbacking component CommunityInstaller.EnableFeaturesAction
[16:21:06.122][InstallWorkflow] Rollbacking component CommunityInstaller.AddToGroupAction
[16:21:06.123][InstallWorkflow] Rollbacking component CommunityInstaller.CreateGroupAction
[16:21:06.123][InstallWorkflow] Rollbacking component CommunityInstaller.UnpackArtifactsStep
[16:21:06.137][FileSystem] Deleting D:\Program Files\Docker\Docker
[16:21:06.333][FileSystem] Deleted D:\Program Files\Docker\Docker successfully
[16:21:06.333][InstallWorkflow] Rollbacking component CommunityInstaller.ExtractManifestStep
[16:21:06.334][InstallWorkflow] Rollbacking component CommunityInstaller.DownloadStep
I also tried to skip the installation of the WSL2 components and I got the same error
UPDATE: I see that it tried to change permissions for this folder: D:\ProgramData\Docker. But it could only remove all permissions:
removing ACLs except for SYSTEM and Administrators from D:\ProgramData\Docker
Access to the path 'D:\ProgramData\Docker\config' is denied.
What could be the problem?
I was getting the same error with Docker Desktop 4.6.1, where it was trying to remove permissions on the C:\ProgramData\Docker directory, but didn't have permissions to. I tried to grant the permissions on that directory as mentioned in your answer @Nikolay-Makhonin, but apparently didn't have access to, even though I'm an admin on my machine.
What fixed it for me was just outright deleting the C:\ProgramData\Docker directory and then running the installer again.
                Had the same issue with Docker Desktop 4.6.1. Deleting your mentioned folder (which was practically empty in my case) helped the installion to go through.
– Arman
                Apr 4, 2022 at 14:40
My problem was similar but in my case it was caused by a computer trojan. The trojan inserted a registry key inside HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and locked the registry folder.
I had to open regedit as administrator:
Navigate to the folder:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Right click -> Permissions -> Advanced.
There I saw that one of the permission entries was Denied. I had to change it to allow, delete the malignous key RuntimeBroker, and run the Docker Installation again.
                I'm having this same issue on Docker Desktop 4.6.1. I suspect this would solve my problem, but unfortunately I don't have access to edit the permissions on that directory, even though I'm an admin on my machine :(
– deadlydog
                Mar 28, 2022 at 6:15
                @deadlydog i was in the same boat as you. Local admin, but cant change permissions for that folder. I solved it by deleted the folder entirely and rerunning the installation.
– Abdullah Gheith
                Mar 29, 2022 at 12:41
                @AbdullahGheith yup, I solved my issue and left a new answer with this fix a couple days ago 👍
– deadlydog
                Mar 30, 2022 at 16:56
In services I stopped Docker and in regedit I deleted the Docker folder from HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.
Then the installation could continue.
I had the same problem as you after trying to update from 4.11.1 to 4.12.0.
I noticed my docker was removed and not installed again, so I tried to install it manually without success.
I Found some tutorials saying to check my WMI health, but it was consistent and what really solved my problem was to run a chkdsk /R to check and fix my os partition.
This is not correct BUT if you do it you're doing under your own risk!!!!!
I solved this issue changing the HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run permission and adding "Everyone" role with all permissions (Remove this permissions when the installation is done)
Hope this is going to work for you.
        Thanks for contributing an answer to Stack Overflow!
Please be sure to answer the question. Provide details and share your research!
But avoid …
Asking for help, clarification, or responding to other answers.
Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.