To return expected results, you can:
Reduce the number of search terms.
Each term you use focuses the search further.
Check your spelling.
A single misspelled or incorrectly typed term can change your result.
Try substituting synonyms for your original terms.
For example, instead of searching for "java classes", try "java training"
Did you search for an IBM acquired or sold product ?
If so, follow the appropriate link below to find the content you need.
Scenario #2
- Code production problem with early releases of Controller 8.2 (8.2.384 to inclusive 8.2.391)
For more information, see separate IBM Technote #1347360
Scenario #3
- Invalid report design (invalid row or column definition)
For more information, see separate IBM Technote #1377401
Scenario #4
- Invalid characters (non-alphanumeric) inside system
For more information, see separate IBM Technote #1347785
Scenario #5
- Corrupt user's Windows profile
Scenario #6
- Incorrect parameter syntax used inside 'cc.fText' formulae
For more information, see separate IBM Technote #1622392
Scenario #7
- Incompatible third-party (non-IBM) Excel add-in installed
For more information, see separate IBM Technotes #1981407 &
1987136.
Scenario #1
Patch Microsoft Excel to correct Microsoft patching level.
See separate IBM Technotes #1503045 & 1386072.
Scenario #2
Upgrade to latest version of Controller.
See separate IBM Technote #1347360.
Scenario #3
See separate IBM Technote #1377401.
Scenario #4
See separate IBM Technote #
1347785
.
Scenario #5
Reset the 'bad' end user's Windows profile.
TIP: Care should be taken before doing this, since the profile contains user-specific settings such as 'Favourites' etc.
For example, in one real-life customer's example, they deploy Controller via Citrix. Since their Windows user profiles do not contain any documents/favourites the Citrix administrator could simply reset the 'bad' end user's profile by:
Asking the 'bad' end user to logout of Citrix
Rename their profile folder
(for example rename C:\Documents and Settings\BADUSER to BADUSER
.OLD
)
Scenario #6
Modify the
cc.fText
(in the report/report layout) formulae to contain double quotes ("") around each parameter.
See separate IBM Technote #1622392.
Scenario #7
Disable the incompatible third-party (non-IBM) Excel add-in.
For more information, see separate IBM Technotes #1981407 &
1987136.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1;10.2.0;10.1.1;10.1;8.5.1;8.5;8.4;8.3","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
