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  • I wanted to wipe out my MacBook Air from 2015 for trade in, and after I followed all the steps the Mac froze at the reinstalling MacOS last step. Now, when I started and hold Comand+R keys, an Apple. Com/support -2006F error pops up.

    I understand that is related to not finding my internet connection, but how can I solve it?

    Show more

    Bailier,


    I very much appreciate your prompt response and instructions. I have tried the solution proposed before and again now without success.


    Command-R: returns with a folder icon with question mark

    Option-Command-R: returns with the error -2006F

    Option-Shift-Command-R: same as above


    Apparently, on the last two options, the Mac does not connect to the internet, may not find the wifi. So, how can I advance?


    Thanks,


    Show more Error 2002F..... apple.com/support-2002F I was going to resell the MacBook Pro but there was some error occurred after hard reset, it was a flashing folder with a question mark at the middle of the screen. So, I solve the problem by turn off the computer and hold “command”+”R”and press start again, released the bottoms after 10 second. Then it was going to recovery mode and asking to choose WIFI. In this stage, computer selected my usually home internet WiFi, click and wait for 4-5mins. But after that it shown the error message “support 2002F”. I was struggle for an hour. I searched from many comments mostly they suggested to change DNS o.o.o.o to 8.8.8.8 but I did not understand how to change. so, I tried by use my mobile phone as a hotspot instead home WiFi.... Yes, it was success.... Error “-2003F” in internet recovery. I was factory reseting a used MacBook Air I just bought, I erased the disk and attempted to reinstall the OS. All three attempts failed and the Mac started to go into “Internet Recovery Mode” which had an outcome of error “-2003F” every time I tried to recover it. How do I trouble shoot that error? I just bought that Mac and it’s really frustrating. [Re-Titled by Moderator] Hi guys! I've recently been tasked with rebooting a Mac Mini that I believe someone accidentally reformatted or something along those lines. It seems like the Mac Mini was not picking up the HDD or maybe there was nothing there for a startup. To do this I tried going into internet recovery to redownload macOS but when I select my network it freezes and doesn't start automatically downloading. Then after a while, it shows up with "support.apple.com/mac/startup" -2002F which when I Google that code I can't seem to find any help! If anyone would have any suggestions I would greatly appreciate any help!

    Bailier,


    I very much appreciate your prompt response and instructions. I have tried the solution proposed before and again now without success.


    Command-R: returns with a folder icon with question mark

    Option-Command-R: returns with the error -2006F

    Option-Shift-Command-R: same as above


    Apparently, on the last two options, the Mac does not connect to the internet, may not find the wifi. So, how can I advance?


    Thanks,


    Show more
    Show more

    Gabemanescu,


    Thank you for that information. If you are not able to boot to the internal recovery volume and the computer is not connecting to the internet to use that version of Recovery, you will need to get the assistance of an Apple Retail Store or Authorized Service Provider to connect and reinstall the macOS.


    If we understand correctly you are preparing the computer for trade-in. If this is the Apple trade-in program and you have erased the computer, you can send it in without installing the macOS on the computer.


    Cheers.

    Show more
    A forum where Apple customers help each other with their products. Get started with your Apple Account.
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    Hello Gabemanescu,


    Thank you for using Apple Support Communities.


    We understand that you are getting an error when trying to boot to Recovery mode to try to reinstall macOS on your MacBook Air. We would recommend taking a look at this article on using macOS Recovery on your MacBook Air.


    Use macOS Recovery on an Intel-based Mac - Apple Support


    Note that there are a couple of options to access Recovery, either the built in system or over the internet. Depending on how you erased the hard drive the built-in system may no longer be present.


    Best regards.

 
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