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FNRAC1005E
The '<Storage Policy Name>' object was not saved.
User response: Refresh the object, reenter your changes, and try again, or contact your system administrator.
Exception details:
An unexpected exception occurred. The unexpected exception is chained to this exception. Message was: null
Error in the CPE p8_server_error.log:
2017-08-30T09:10:06.830 5066AEAF ERR FNRCE0066D - DEBUG com.filenet.api.exception.EngineRuntimeException: FNRCE0066E: E_UNEXPECTED_EXCEPTION: An unexpected exception occurred. The unexpected exception is chained to this exception. Message was: null
at com.filenet.engine.jca.impl.RequestBrokerImpl.executeChanges(RequestBrokerImpl.java:1363)
at com.filenet.engine.jca.impl.RequestBrokerImpl.executeChanges(RequestBrokerImpl.java:1190)
at com.filenet.engine.ejb.EngineCoreBean._executeChanges(EngineCoreBean.java:618)
at com.filenet.engine.ejb.EngineCoreBean.executeChanges(EngineCoreBean.java:586)
at com.filenet.engine.ejb.EJSLocalStatelessEngineCore_22877cb1.executeChanges(Unknown Source)
at com.filenet.engine.ejb.EngineBean.executeChanges(EngineBean.java:832)
at com.filenet.apiimpl.transport.ejbstubs.EJSRemoteStatelessEngine_2e64c374.executeChanges(Unknown Source)
at com.filenet.apiimpl.transport.ejbstubs._Engine_Stub.executeChanges(_Engine_Stub.java:671)
at com.filenet.apiimpl.transport.ejb.EJBSession$EJBImpl._executeChanges(EJBSession.java:861)
at com.filenet.apiimpl.transport.ejb.EJBSession$EJBImpl.executeChanges(EJBSession.java:602)
at com.filenet.apiimpl.transport.ejb.EJBSession.executeChanges(EJBSession.java:393)
at com.filenet.apiimpl.util.SessionHandle.executeChanges(SessionHandle.java:112)
at com.filenet.apiimpl.core.Session.callExecuteChanges(Session.java:151)
at com.filenet.apiimpl.core.Session.executeChanges(Session.java:527)
at com.filenet.apiimpl.core.Session.executeChange(Session.java:830)
at com.filenet.apiimpl.core.IndependentlyPersistableObjectImpl.save(IndependentlyPersistableObjectImpl.java:86)
at com.filenet.apiimpl.core.IndependentlyPersistableObjectImpl.save(IndependentlyPersistableObjectImpl.java:77)
Caused by: java.lang.NullPointerException
at com.filenet.engine.dbpersist.DBResult.nextRow(DBResult.java:261)
at com.filenet.engine.queueitem.SubscriptionProcessor.postProcessSubscriptions(SubscriptionProcessor.java:571)
at com.filenet.engine.persist.SubscribablePersister.postExecuteChange(SubscribablePersister.java:360)
at com.filenet.engine.persist.ReplicablePersister.postExecuteChange(ReplicablePersister.java:135)
at com.filenet.engine.persist.StoragePolicyPersister.postExecuteChange(StoragePolicyPersister.java:105)
at com.filenet.engine.persist.IndependentPersister.executeChangeWork(IndependentPersister.java:551)
at com.filenet.engine.persist.IndependentPersister.executeChange(IndependentPersister.java:334)
at com.filenet.engine.persist.SubscribablePersister.executeChange(SubscribablePersister.java:176)
at com.filenet.engine.jca.impl.RequestBrokerImpl.executeChanges(RequestBrokerImpl.java:1332)
... 67 more
1. In Administration Console for Content Engine, navigate to the object store properties, and set Subscription Cache Max Entries to 8192 (default).
2. Exit ACCE.
3. Re-start the CPE JVM(s). Wait for CPE to be completely up again.
4. Log in to ACCE.
5. Re-associate the new Storage Area with your Storage Policy.
If this again fails with the Null error, then:
a. In ACCE, enable CPE Event tracing.
b. Investigate the p8_server_trace.log(s), and note if this warning appears:
EVNT FNRCE0000W - WARN Too many subscribed events (<#####>), caching will not be used on object store <os name>. Consider increasing the max subscription cache size or disabling caching (setting the size to 0).
c. Set Subscription Cache Max Entries to a number larger than that listed in the trace warning.
d. Re-start the CPE JVM(s). Wait for CPE to be completely up again
e. Log in to ACCE
f. Re-associate the new Storage Area with the your Storage Policy
6. Set Subscription Cache Max Entries back to 0 (if required), or to the default value of 8192.
[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Content Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1;5.2.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
