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Zgrep is a Linux® command that is used to search the contents of a compressed file. The
zgrep
script was included in earlier
rpm.rte
file sets. This file was never documented as an rpm.rte file, but was used by some internal rpm calls. Earlier
zgrep
versions called the AIX default POSIX
/usr/bin/grep
command. Newer versions rely on the
GNU grep
command, so
zgrep
was removed from rpm.rte 4.13.0.4 .
A) For all questions or issues with AIX Toolbox for Open Source Software ("AIX Toolbox") packages, support is provided through the following options:
1) The AIX Open Source Community Discussion forum:
Join the discussion at
https://community.ibm.com/community/user/power/communities/community-home?CommunityKey=10c1d831-47ee-4d92-a138-b03f7896f7c9
The AIX Open Source development team provides support through the forum, only. They answer questions, if possible, but they don't own the packages, or formally support them. For true expertise in usage of each package, users should consult the community for each respective package.
2) IBM Technology Support Services ("TSS") offers Open Source Software ("OSS") Support for select AIX Toolbox packages.
View the list of supported products
Read More about the TSS Open Source Software Support
To contact a TSS Representative to purchase OSS Support:
Select the "Let's Talk" button for email, chat, or phone call options. Tell the representative that you are interested in AIX OSS Support.
B) If there is a problem with installing rpm.rte, or executing the rpm binary file, open an AIX Case (See the following C section) for assistance.
Examples of rpm.rte issues supported through AIX Support:
- Errors updating or migrating the rpm.rte file set
- Commands from the rpm.rte file set core dump, or have runtime errors.
Example of an rpm.rte rpm loading issue:
# rpm -qa
exec(): 0509-036 Cannot load program /usr/opt/freeware/bin/rpm because of the following errors:
0509-150 Dependent module libnss3.so could not be loaded.
0509-022 Cannot load module libnss3.so.
0509-026 System error: A file or directory in the path name does not exist.
This example would be handled through an IBM AIX Support case, and the support team would help resolve the missing modules.
To learn what is provided and supported by the rpm.rte file set:
C) Opening an AIX Support Case
If additional assistance is required due to issues with rpm.rte file set (see preceding B section), use the following step-by-step instructions to contact IBM to open a case for software with an active and valid support contract.
1.
Document (or collect screen captures of) all symptoms, errors, and messages related to your issue.
2.
Capture any logs or data relevant to the situation.
3.
Contact IBM to open a case:
-For electronic support, see the IBM Support Community:
https://www.ibm.com/mysupport
-If you require telephone support, see the web page:
https://www.ibm.com/planetwide/
[{"Type":"MASTER","Line of Business":{"code":"LOB08","label":"Cognitive Systems"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG10","label":"AIX"},"ARM Category":[{"code":"a8m0z000000cw3dAAA","label":"AIX Open Source"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"}],"Version":"All Versions"}]
