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Error from pesvr_system.log:
Exception: com.sun.mail.smtp.SMTPSendFailedException: 501 5.1.7 Invalid address
at com.sun.mail.smtp.SMTPTransport.issueSendCommand(SMTPTransport.java:1829)
at com.sun.mail.smtp.SMTPTransport.mailFrom(SMTPTransport.java:1368)
at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:886)
at javax.mail.Transport.send0(Transport.java:191)
at javax.mail.Transport.send(Transport.java:120)
at filenet.jpe.server.log.NotificationClass.sendMessageNotificationClass.java:806)
at filenet.jpe.server.log.NotificationClass.sendMessageToUser(NotificationClass.java:489)
at filenet.jpe.server.log.NotificationClass.execute(NotificationClass.java:1716)
at filenet.jpe.server.log.VwNotifyTask.doNotify(VwNotifyTask.java:70)
at filenet.jpe.server.log.VwNotifyTask.doProcessNotifications(VwNotifyTask.java:312)
at filenet.jpe.server.log.VwNotifyTask.doJob(VwNotifyTask.java:462)
at filenet.jpe.server.common.DelayBackgroundTask.run(DelayBackgroundTask.java:232)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
at java.lang.Thread.run(Thread.java:790)
Configure the 'Email from ID' to use the valid email address, as following:
1/ Using ACCE, browse to the Workflow System -> Remote Servers -> Email
2/ Set the Email from ID to a valid email address
[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Process Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.0;5.1;5.2;5.2.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
