For account security, your password must meet the following criteria: At least ten (10) characters, A lowercase letter, An uppercase letter, A number, A symbol, Does not include your username, Is not any of your last 4 passwords.
Problem
The following error message may be encountered when using spauser.exe utility to change password for logon account of a Deduplication storage folder.
Error Message
Error: 67: Database: connection to database crdb at localhost:10085 failed (could not connect to server: Connection refused <0x0000274D/10061>
Is the server running on host "localhost" and accepting TCP/IP connections on port 10085?)
Error: 53: Database Manager: Could not access Storage database (connection actively refused)
Error: 4: Failed to run database class
Error: 4: Failed to read startup mode
Error: -1: configManager ->init failed!
Cause
The above error may occur for to couple of reasons:
# Port 10085 is blocked by firewall
# postgresql-8.3 service is stopped and not running
Solution
To resolve this issue perform the following steps:
1. Confirm that port 10085 is not blocked by any firewall and is open
2. Manually start the postgresql-8.3 service
Use the spauser.exe utility, found in the BE install folder, to change the password for Deduplication storage folder logon account.
Futher information on the spauser.exe utility is noted below.
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.
Translated Content
Please note that this document is a translation from English, and may have been machine-translated. It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information.
