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Code  ›  Cannot access a website - Apple Community
鑻规灉 access
https://discussions.apple.com/thread/250179069
博学的警车
1 年前
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  • My iPad Pro is running iOS 10.3.3.

    Like I said, the first few times I put the link in ( no, I didn't copy the period at the end of the link ) it didn't load and I got the Secure Socket Layer error message.

    I then quit and re-launched my third party Web browser and that time, the link loaded.

    The link has a menu at the top of the Website, then follows an image of a male lawyer with address and contact info next to the image and other info as you scroll down.

    Then a bunch of info about this lawyer in front of an ocean shore background.

    Then the very bottom of the Website has a contact info form to fill in.

    The Website has a lot of different web design features and effects going on.

    It did finally load into my Web browser on my iPad Pro running iOS 10.3.3.

    Hello, I'm having issue with accessing to a certain website and I tried chrome and safari on my laptop, iphone, and ipad but it all says this site can't be find. I asked my friend to see if it happens to everyone or just me and she did access to it so I'm wondering how do I fix this problem? Best Regards, Eva Fan Cannot access website Suddenly, I cannot access one website. I can't access it from Safari on my Mac, nor iPad, nor iPhone. When offsite, I can access it from my phone via cell service. I tried to access via Firefox on my Mac as well as Safari. The site is fine according to the owner. I have deleted cookies, deleted the cache from this site, cleared my history, etc on each device. Still cannot access one important website from my apple products.

    My iPad Pro is running iOS 10.3.3.

    Like I said, the first few times I put the link in ( no, I didn't copy the period at the end of the link ) it didn't load and I got the Secure Socket Layer error message.

    I then quit and re-launched my third party Web browser and that time, the link loaded.

    The link has a menu at the top of the Website, then follows an image of a male lawyer with address and contact info next to the image and other info as you scroll down.

    Then a bunch of info about this lawyer in front of an ocean shore background.

    Then the very bottom of the Website has a contact info form to fill in.

    The Website has a lot of different web design features and effects going on.

    It did finally load into my Web browser on my iPad Pro running iOS 10.3.3.

    Does "can not access" mean the website does not exist when you visit it? You just wait and wait until it times out and the browser stops trying, is that correct? Do you all (you both and your daughter) access the internet the same way (thru the same WiFi access point)? Can you tell us the web address?

    Did you try clearing history and website data? Tap Settings - Safari - Clear history and website data. Retry accessing the site.


    So you have no problem accessing the website with iPad Air (I assume it is running iOS 11 or 12) but iOS 10 devices can't access the website. This sounds like digital certificate trust issue. Perhaps iOS 10 does not have the root certificate in its certificate store.

    Try another third party Web browser, instead.

    Here are a few, more popular, third party web browsers that I know are STILL being updated and supported on iOS 10 and earlier.


    Firefox Web browser

    Google Chrome browser

    iCab Mobile Web browser

    Dolphin Web browser

    Dolphin Incognito Web browser

    DuckDuckGo private Web browxer

    Snow Bunny Web browser

    Private Browsing Web browser

    Aloha Web browser

    Maxthon Web browser


    Good Luck to You!


    I suspect the webserver ran into a problem during SSL/TLS handshake. It is supposed to send an intermediate SSL certificate (issued by Sectigo) to the client (Safari browser) to complete the certificate chain. It failed to do that and ergo.. the error message you saw (or a blank screen when it timed out).

    A forum where Apple customers help each other with their products. Get started with your Apple Account.
    Learn more Sign up This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Community Terms of Use . See how your data is managed...
 
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